Your data and J.A.D.E.

01Who we are and how to reach us

J.A.D.E. ("Just Another Digital Entity") is a Discord bot and the website and web portal at jade.is-a.dev. It's run by VoxCore Digital ("we", "us", "our"), the trading name of its owner, a sole trader based in the United Kingdom.

We are the data controller: we decide what personal data J.A.D.E. uses and why. Because we're in the UK, the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR) apply. If you're in the European Union, the EU GDPR's rights apply to you too, and you can use every right described here.

We aren't required to appoint a Data Protection Officer. For anything about your data, contact us:

• Email: use the request form below until our privacy email is published here
• The privacy request form at the end of this page (it reaches us directly; you'll get a reference)
• The J.A.D.E. support server on Discord: discord.gg/K4bFwwZYvt

Server owners who add J.A.D.E. choose which of her features run in their server and where (for example which channels she logs to). They're responsible for those choices and for telling their members that J.A.D.E. is there. This policy covers what J.A.D.E. and we do with the data.

02The short version

• J.A.D.E. is an AI bot. To chat, remember context and run her features she reads and stores messages in the channels she can see, and sends the text she needs to AI providers to write replies.
• She keeps a small profile about you (things you've told her and how you've interacted with her), and numbers for features like levels, the economy and games.
• A few safety records can apply across all servers that use her (for example network bans).
• Everything is stored on our server in London, UK. Some providers we send data to are abroad (mainly the US), with legal safeguards.
• We don't sell your data, we don't use it for advertising, and we don't use it to train AI models. We show no adverts and use no tracking cookies.
• You can download or delete your data yourself on the portal, and you can ask us to see, correct, restrict or delete anything. We'll answer within one month, free.

03Who this policy covers

• Members of Discord servers that use J.A.D.E., and anyone who talks to her in a direct message.
• People who use the J.A.D.E. app from their own Discord account ("Add to my apps").
• Visitors to jade.is-a.dev and people who log in to the portal.
• People mentioned in messages, reports or moderation records, even if they don't use J.A.D.E. themselves.
• Creators that servers follow for live and new-video alerts (Twitch, YouTube, TikTok and similar).
• Anyone who contacts us (support server, tickets, bug reports, suggestions, privacy requests).

04What we collect, and where it comes from

Where it comes from

Most of it comes from you: what you write and do with J.A.D.E. in Discord and on the portal. Some comes from elsewhere: Discord (your account basics, server membership, roles and online status), other people (messages that mention or reply to you, reports about you), server staff (warnings, notes and other moderation records), other servers that use J.A.D.E. (the shared safety records below) and public sources (creators' public profiles, news feeds a server follows).

Your Discord account

Your Discord user ID, username, display name and server nickname, avatar, account creation date, the date you joined each server, your roles, whether you're a bot, and (while she's running) your online status and current voice channel. Discord shares these with every bot in a server. Online status and voice channel are only used in the moment (for example to show who's online to server staff, or to count voice minutes); they aren't stored.

When you log in to the portal with Discord we ask only for the identify and guilds permissions: your ID, username and avatar, and the list of servers you're in, so the portal can show the servers you share with J.A.D.E. and what you can do in each. We never see your Discord password or email address.

Messages and conversations

• Messages in channels she can see: she reads them to run her features (levels, moderation checks, chat, memory, games and the rest). What she keeps: recent conversation in each channel so her replies make sense, and server memory (things worth remembering about the server), both capped and rolled over.
• Conversations with her, in servers and in direct messages, so she can follow the conversation. You can make her forget your DM history any time with /dms forget.
• Pictures you share with her are sent to an AI provider to be described, and aren't stored by us.
• Links posted in messages are checked for scams and malware with Google Safe Browsing (only the link is sent).
• Personal details (such as phone numbers, addresses or email addresses) that the privacy guard spots in messages are blanked out; we count how often it happens, not what was removed.

What J.A.D.E. learns about you

To talk to you like someone who knows you, J.A.D.E. keeps short notes from your conversations: things you've told her, things she remembers, a private journal about her chats with you, and how she feels towards you (her mood, which affects her tone). These can follow you across the servers that use her. She never builds a profile to advertise to you or to sell. You can see and delete them (see Your rights).

Taking part in features

When you use a feature, she keeps what it needs, linked to your Discord ID and the server. For example:

• Levels and activity: XP, level, message count, messages, commands and voice minutes per day (kept 90 days), server-age milestones, badges and achievements.
• The economy and games: balances, items, cards, stocks, streaks, game progress and results, betting limits you set yourself, and a history of money in and out. The currency is pretend: it has no real-world value and can't be bought or cashed out.
• Community features: Hall of Fame entries, trivia, Wordle and word games, polls, giveaways, counting, confessions (staff can see who sent one), member of the week, birthdays, friends and rivals, reminders and tasks, invites (who invited you), and anything else you choose to use.
• Support and feedback: tickets and their transcripts, suggestions, bug reports and reports about other people.
• Notifications, only if you turn them on: the address your browser gives us for your device, its encryption keys, and which notifications you want.
• Settings you choose: quiet hours, away alerts, weather place and times, football teams, card styles, and similar.

The complete list of everything we store about you is at the end of this section, with how long each is kept.

For server staff

• Moderation records: warnings, timeouts, kicks, bans and the reasons, notes staff write about members, and Sentinel flags (messages her AI rule check flagged for staff).
• Logs: if a server turns them on, she posts logs (moderation, edited and deleted messages, members, joins and leaves, server changes, commands) in its log channels, and keeps a copy for 30 days for its staff to search on the portal.
• The economy log: if a server uses it, each money move (bets and payouts, work, robberies, the shop, transfers), who it was and how their balance changed, for that server's staff.
• Role rules: if a server uses them, she checks things she already keeps about you in that server (level, days in the server, messages, recent activity and voice time, whether you're verified, your roles, whether you boost, achievement medals) to give or take the roles its admins chose, and keeps the last 100 role changes she made (who, which role, which rule).
• Server analytics: totals over time (members, messages, active members, joins and leaves, voice, the busiest hours), and the most active members and channels, for that server's admins and owner.
• Catch-up: unless a server switches it off, a line or two in J.A.D.E.'s own words each hour on what was talked about in its busiest public channels (never quotes, never age-restricted or private channels).
• Verification: whether you've verified, your verification code or challenge while it's in use, and which version of a server's rules you accepted.

Safety records shared across servers

To protect people, a few records apply across every server that uses J.A.D.E. (or across a group of servers that chose to share them): accounts banned from all of them (network bans), bans a server shares with its group (ban sync), and a register of people reported for stalking or harassing others. These are kept until they're reviewed and removed. If one is about you, you can ask us what it says and why (see Your rights), and you can appeal (see below).

Ban and timeout appeals

If you appeal a ban or timeout at jade.is-a.dev/appeal, we keep your Discord ID, the server, what you wrote and the staff's decision, so the server's staff can review it.

Linked Roles

If you connect from a role's "Linked Roles" link, you allow J.A.D.E. to update your role connection on Discord. She sends Discord three things from that server: your level, how many days you've been there, and whether you're verified. We keep the access token Discord gives us for this until you disconnect (Discord → User Settings → Connections) or delete your data.

Using J.A.D.E. from your own account

If you add J.A.D.E. to your Discord account ("Add to my apps"), you can use some of her commands in servers she isn't in and in DMs. What you send with those commands is handled as described here; she can't see anything else in those places.

The website and portal

• Portal chat (logged in): your conversations are saved to your account so you can reopen them (up to 30 chats, the latest 80 messages each). You can rename or delete them. Messages that look like a safety risk are flagged for review.
• Public chat preview (not logged in): what you type is sent to an AI provider for a reply, then discarded. Your IP address is held in memory for that day only, to limit how much the preview can be used.
• 💬 Help chat (every page): what you write, her replies and any reply from her owner, kept only while the chat is in use: deleted 48 hours after its last message, or straight away when you press End chat. With your message she gets the page you're on and what's on it, so she can help. When it closes you can rate it; ratings are kept for 90 days without who left them.
• The council: when you ask it (on the portal, or in Discord), your question is sent to several AI providers; each answers, they rank the answers without knowing whose is whose, and J.A.D.E. sums up. We keep the question, the answers, the ranking, the summary, the name you asked under and your Discord ID (so the right people can see it). One you ask on the portal is private to you; one asked in Discord is public in that server, and members of that server can watch it on the portal. The website only shows which AIs are at the table and which won the last council, never anyone's question. The last 30 councils are kept.
• Public pages: if a server turns on its public page, it shows the server's name, introduction, activity totals and top members by level (by nickname). Member cards show what you've chosen to show; you can hide yours.

Counting visits to the website

• To see which pages are useful and where people get stuck, the website counts visits anonymously: the page (never the part of the address after "?", which can hold IDs), how long you stayed and how far you scrolled, the names of buttons, links and tabs you pressed (never what you typed), errors on the page, whether you used a phone or a computer, and where the visit came from as a name only (for example "top.gg", "Google" or "Discord"). Presses of the "Add to server" and "Add to my apps" buttons are counted per day by where they came from.
• If you're in the EU or EEA (as Cloudflare's country information shows), we ask first, and count nothing unless you say yes. Everyone else is counted unless they switch it off.
• It never records your name or Discord ID. Your browser keeps a random ID; if you're logged in, that's replaced by a one-way scramble that can't be turned back into who you are. J.A.D.E.'s owner's own visits aren't counted.
• Daily totals are kept for 90 days, and the list of what happened for 7 days. Only J.A.D.E.'s owner sees them.
• It's off if your browser sends "Do Not Track", and you can switch it off for this browser: Don't count my visits

Creators and public sources

For live and new-video alerts, J.A.D.E. reads public information about the creators a server follows: whether they're live, and their newest videos' titles, cover images, links and publish times, on Twitch, YouTube and TikTok. She doesn't connect to anyone's account. For TikTok, she reads the public profile through our own relay and through third-party services that read public TikTok pages (TikWM, ScrapeCreators and RSSHub). We keep recent video IDs and titles for 30 days (so nothing is announced twice) and a creator's usual live times for 8 weeks. A creator who doesn't want alerts can ask the server's staff, or us; we'll stop and delete what we've kept.

She also reads news feeds a server chooses, football scores, the weather for places people ask about, and similar public information.

When you contact us

Messages in the support server, tickets, bug reports, suggestions and privacy requests: what you send, your Discord ID or the contact details you give, and our reply. Privacy requests are kept for 2 years after they're closed, so we can show we answered them.

Sensitive information

We don't ask for, and don't set out to collect, sensitive information such as health, religion or beliefs, sexuality, ethnicity, political views, trade union membership, genetic or biometric data, or criminal convictions. If you mention it in a conversation, it's treated like the rest of that conversation (including being sent to an AI provider for a reply, and kept in the conversation history), and you can delete it. Please only share what you're comfortable with.

Everything we store about you, in full

This list comes straight from J.A.D.E.'s own register of every kind of personal data she keeps, so it's always complete and up to date. "Kept to protect others" means it isn't deleted when you delete your data (see Your rights).

05Cookies and storage on your device

We use no advertising, social media or third-party tracking cookies.

Strictly necessary cookies and storage don't need your consent under PECR. You can clear them in your browser at any time; the portal will ask you to log in again.

06What we use it for, and our legal reasons

Under the UK GDPR we must have a lawful basis for each use. These are ours:

We don't sell personal data, use it for advertising, or use it to train AI models. We won't use it for a new purpose without telling you first.

07Decisions made automatically, and profiles

Some things happen without a person deciding each time, always because a server's staff (or you) switched them on:

• Role rules give or take roles when you meet, or stop meeting, the conditions a server's admins set.
• The honeypot channel bans, removes or times out an account that posts in it. Ban sync applies bans shared by other servers in the same group. Network bans apply in every server that uses J.A.D.E.
• Sentinel and the other safety checks flag messages for staff; a person decides what happens next. The privacy guard blanks out personal details automatically.
• Game and casino results are random, and the council's ranking is the AI models' own judgement.
• J.A.D.E.'s notes about you (see What J.A.D.E. learns about you) shape how she talks to you. That's a profile in the legal sense; it never decides anything about you beyond her tone and what she remembers.

None of these has a legal effect on you. If one affects you and you think it's wrong, you can have a person look at it: ask the server's staff, use the appeals page for a ban or timeout, or make a privacy request.

08Who we share it with

People who can see it

• Server staff see what J.A.D.E. does in their server: moderation records, logs, the economy log, role changes, analytics and appeals. Other members see what's public in the server (for example leaderboards and her replies).
• J.A.D.E.'s operator (her owner) can see what's needed to run, fix and keep her safe.

Companies that process data for us

Some features can't work without sending data to other companies. We send only what the feature needs.

Other times we might share it

• If the law requires it, for example a valid request from the police or a court.
• To protect someone from serious harm, or to establish, exercise or defend legal claims.
• If J.A.D.E. is ever passed to someone else to run, they'd take over this data under this policy, and we'd tell you first.

09Where it's kept, and transfers abroad

J.A.D.E.'s server and database are in London, United Kingdom (Oracle Cloud, UK South), and so are her backups.

Some of the companies above are outside the UK, mainly in the United States. When data goes to them, it's protected by one of the safeguards UK law allows: the country has adequacy regulations (the EU, including France for Mistral AI, and Canada for Cohere's commercial services), the company is certified under the UK Extension to the EU–US Data Privacy Framework (the "UK–US data bridge"), or the company's own terms include the UK International Data Transfer Agreement or Addendum to the EU Standard Contractual Clauses. Ask us (see Make a privacy request) and we'll tell you which applies to a company.

10How long we keep it

We keep data only as long as it's needed. The complete list shows the exact time for each kind of data; the main ones are:

• Recent conversation and server memory: roll over (the oldest go once the limit's reached).
• Day-by-day activity (messages, commands and voice minutes per day): 90 days. Server totals with no names may be kept longer for trends.
• Levels, economy, games and other feature data: while the server uses J.A.D.E., or until you delete your data or the server asks us to.
• J.A.D.E.'s notes about you: while you interact with her, or until you delete them.
• Logs in the portal: 30 days. Logs posted in a server's Discord channels belong to that server.
• Moderation records, appeals and safety records: until they're reviewed and removed, or the server stops using J.A.D.E., because they protect others.
• Help chats: 48 hours after the last message. Help chat ratings: 90 days. Councils: the last 30. Role changes: the last 100 per server.
• Website visit counts: daily totals 90 days, details 7 days.
• Creator data: recent videos 30 days, live times 8 weeks.
• Portal logins: 30 days. Privacy requests: 2 years after they're closed.
• Technical error records: kept to fix problems, then cleared; they can include a Discord ID or a few words of a message.
• Backups: every night, kept privately for up to 4 weeks, then deleted. Deleted data disappears from backups as they expire.

11How we protect it

• Data is stored on our server in London; only the operator can reach it. Backups are private.
• The website only works over encrypted HTTPS. Login cookies can't be read by page scripts and aren't sent by other websites.
• Admin tools only work for people who have the right permissions in Discord, and every check happens on our server.
• Keys, tokens and passwords are blanked out of logs before anything is saved.
• If there's ever a personal data breach that's a risk to people, we'll report it to the Information Commissioner's Office within 72 hours, and tell the people affected without delay if it's a high risk to them.

No system is perfectly secure, but we take care proportionate to the data we hold.

12Your rights, and how to use them

You have the right to:

• access your data and get a copy;
• correct anything wrong or incomplete;
• delete it ("the right to be forgotten");
• restrict how we use it while something's checked;
• object to us using it on the basis of legitimate interests;
• get it in a file you can take elsewhere (portability);
• withdraw consent where we rely on it, at any time;
• not be subject to a decision made only by automated means that has a legal or similarly significant effect on you, and to have a person review one;
• complain to the Information Commissioner's Office (see below).

Do it yourself, any time: log in to the portal, open your profile and choose Your data: Download my data gives you a file of everything we store about your Discord account in every server, and Delete my data deletes it. You can also make J.A.D.E. forget your chat history with /dms forget, delete portal chats, reminders, tasks and follows from your profile, and hide your member card.

Or ask us: use the privacy request form, email (the address appears here once it's published), or the support server. We may need to confirm you own the Discord account first (for example by asking you to send a code from it). It's free. We'll reply within one month; if a request is complicated or you send several, we may need up to two more months, and we'll tell you within the first month.

What we can't delete: records that protect other people (moderation records, safety records, appeals and reports), and anything we must keep by law. We'll tell you which and why. Messages of yours that appear in someone else's records (for example a log of a message you sent) stay in those records for as long as they're kept.

Complaints: please tell us first so we can put it right. You can also complain to the UK Information Commissioner's Office: ico.org.uk/make-a-complaint, 0303 123 1113, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. If you live in the EU, you can complain to your own country's data protection authority.

13Children and young people

J.A.D.E. is for people who meet Discord's minimum age: 13 in the UK, or older where the law in your country requires. We don't knowingly collect data from anyone younger; if you think we have, tell us and we'll delete it.

Because teenagers use Discord, we keep things safe by default: no adverts, no selling of data, no tracking cookies, no real-money gambling (the economy and casino use pretend currency that can't be bought or cashed out, and anyone can set their own betting limits), no precise location (only a place you choose to type for the weather), and her chats are checked for safety risks.

14Changes to this policy

When J.A.D.E. starts using data in a new way we'll update this page and the date at the top. For significant changes we'll also post a notice in the support server and in J.A.D.E.'s patch notes before they take effect.

15Make a privacy request

This reaches us directly, and you'll get a reference. If you're logged in, we'll know which Discord account it's about.