J.A.D.E.
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Terms of service

The rules for using J.A.D.E.

What you can expect from us, what we expect from you, and what happens if something goes wrong. In plain English.

Last updated 13 November 2026Laws of England and Wales

01About these terms

These terms are an agreement between you and VoxCore Digital ("we", "us", "our"), the trading name of J.A.D.E.'s owner, a sole trader based in the United Kingdom. Contact us by email at (published here soon; until then use the support server or the privacy request form), or in the J.A.D.E. support server.

  • "J.A.D.E." or "the Bot": the J.A.D.E. Discord bot and app.
  • "the Portal": the website and web portal at jade.is-a.dev.
  • "the Services": the Bot, the Portal and all their features (including AI conversation, the council, the help chat, moderation, the economy and games, levels, leaderboards, role rules, creator alerts, logs and community tools).
  • "Server Admins": people who manage a Discord server that uses J.A.D.E. (its owner and anyone with the Administrator or Manage Server permission), and "Server Staff": anyone that server gives moderation tools to.

By using the Services you agree to these terms and to Discord's terms. If you don't agree, please don't use them. Our Privacy policy explains how we handle personal data; it's part of these terms.

02Who can use J.A.D.E.

  • You must be at least 13, or the minimum age for digital consent where you live if that's higher.
  • You must have a Discord account in good standing and follow Discord's Terms of Service and Community Guidelines.
  • You must not have been banned from J.A.D.E. before (unless we've lifted the ban).
  • To add J.A.D.E. to a server or change its settings, you must have the right to do so in that server.

03The service

J.A.D.E. is free. As long as you follow these terms, we give you a personal, non-exclusive, non-transferable licence to use the Services, which we can withdraw. We may add, change, pause or remove features at any time, for example when a provider changes its service or a feature is misused; we'll try to give notice of big changes in the support server or patch notes.

New servers may need our approval before J.A.D.E. joins. We may decline or remove a server, for example if it breaks these terms or Discord's rules.

Using J.A.D.E. from your own account. If you add J.A.D.E. to your Discord account ("Add to my apps"), these terms apply wherever you use her, including servers she isn't in and DMs. You're responsible for using her there in line with that server's rules.

04Your login and the portal

  • You log in to the Portal with Discord. Keep your Discord account secure; what's done with your login is treated as done by you.
  • What you can see and change in the Portal depends on your permissions in each Discord server, checked each time.
  • Portal chats, help chats and councils you ask on the Portal are private to you (see the Privacy policy for the exceptions, such as safety checks).
  • Notifications are optional; you can turn them off at any time.

05Server owners and staff

If you add J.A.D.E. to a server or manage her settings there, you're responsible for:

  • Telling your members that J.A.D.E. is in your server and what she does there (for example that she reads messages, logs and moderates), and keeping your own server rules and any privacy information you give your members accurate.
  • Your settings: which features run, which channels she reads and logs to, who gets which tools, and the permissions and roles you give her.
  • Automatic features you switch on, and what they do: role rules (giving and taking roles automatically), the honeypot channel (banning, removing or timing out accounts that post in it), ban sync (applying bans shared by other servers), auto-moderation, verification, and scheduled posts.
  • Changes she makes to your server when your staff ask: setting up log channels and categories, creating channels and roles, giving and taking roles (including temporary roles and changes for everyone at once), adding her emojis, creating events, posting panels and messages, and building or changing your server from a blueprint. Staff can't use J.A.D.E. to give a role above their own, and only a server's owner can have her give roles with admin-level permissions.
  • Moderation decisions. Her flags and suggestions are for your staff to decide on; your staff remain responsible for moderation in your server.
  • Requests passed on. Ideas and requests J.A.D.E. notices in your server go to your staff first. If your staff pass one up, it goes to your server's owner and, for servers in the VoxCore network, to the VoxCore team and J.A.D.E.'s operator.
  • 18+ channels. Adult features only work in channels Discord marks age-restricted and only if you switch them on; you're responsible for keeping those channels to adults, as Discord's rules require.
  • The law where you are. If you run a server for an organisation or business, you may have your own legal duties (for example under data protection law) for the records you choose to keep with J.A.D.E.

06Rules for everyone

You must not:

  • Use J.A.D.E. to create, share or encourage anything unlawful, harassing, hateful, threatening, sexually explicit involving minors, or otherwise harmful.
  • Try to trick J.A.D.E.'s AI into producing harmful content, or into revealing other people's data.
  • Try to access systems, accounts, data or admin tools you haven't been given, or get around security, permission or limit checks.
  • Overload, disrupt or attack the Services, including by sending automated or bulk requests to the Portal or its APIs, or by flooding the help chat, council, ratings or request forms.
  • Exploit bugs for advantage (for example in the economy), rather than reporting them.
  • Use role tools, role rules, staff notes, logs or ban sync to harass, target or unfairly punish someone, or to give people roles or access they shouldn't have.
  • Misuse moderation or safety tools, for example adding someone to the safety register or reporting them without a genuine reason, or using J.A.D.E. to track, watch or target a person.
  • Use appeals or privacy requests to harass anyone, or send them for someone else's account without their permission.
  • Upload branding pictures or other content you don't have the right to use, or that breaks Discord's rules.
  • Pretend to be J.A.D.E., VoxCore Digital or anyone else, or suggest that J.A.D.E. is endorsed by Discord, any AI company or any creator platform.
  • Reverse engineer the Bot or Portal, scrape them, or resell or commercialise access to them without our written permission.

07AI, the council and the help chat

Many of J.A.D.E.'s replies, summaries, rulings, recaps, patch notes and moderation flags are produced by AI models from other companies. AI can be wrong, out of date, biased or simply odd.

Don't rely on J.A.D.E. for medical, legal, financial, safety or other professional advice. Check anything important yourself.
  • Her personality. J.A.D.E. has a personality, and parts of her (her household) look after different jobs in their own tone. Her opinions and jokes are generated and aren't statements by VoxCore Digital. She isn't affiliated with or endorsed by the companies whose AI models she uses.
  • The council. Several AI models answer a question, rank each other's answers without knowing whose is whose, and J.A.D.E. sums up. It's still AI: the answers can be wrong, and the ranking is the models' own judgement, not a guarantee.
  • The help chat on the Portal explains things, points you to them, and can do things for you on the page you're on, but only after you confirm, and only things you could do yourself there. You're responsible for what you confirm.
  • Moderation flags (Sentinel and the other checks) are suggestions for human staff.
  • You're responsible for what you ask J.A.D.E. to generate and for how you use it.

08Virtual currency and games

Credits, items, cards, stocks, levels, badges and other rewards in J.A.D.E. are for fun inside Discord and on the Portal. They have no real-world value. They can't be bought with real money, sold, exchanged for money or anything of value, or transferred outside J.A.D.E., and trying to is not allowed.

  • Not gambling. Casino and gambling-style games use pretend credits only; no real money is ever involved, and nothing can be cashed out. Anyone can set their own betting limits (a daily loss limit, or a break).
  • Balances can change. Balances and rewards can be adjusted or reset by Server Admins or by us, for example to fix a bug or deal with abuse. They aren't your property.
  • Server economy rules. Each server's admins set how its economy works. If they switch on wealth upkeep, a small share of any balance above the line they choose is taken each day and put into that server's jackpot, to be won back by players. Things bought with credits (prestige stars, sponsored prizes and the rest) are final.
  • 18+ games. Some games (like the 18+ truth or dare) only work in channels Discord marks age-restricted, and only where a server's admins have switched them on; their explicit level is off unless the admins turn it on. J.A.D.E. never asks anyone to send pictures or personal details, and never produces anything involving under-18s.
  • Trivia, member of the week and badges are part of the game; member of the week is picked automatically from activity and isn't a judgement of anyone.
  • Giveaways and polls. J.A.D.E. takes entries and votes and draws winners at random for a server's staff. The prize, and delivering it, is entirely the responsibility of whoever ran the giveaway; we don't provide, hold or guarantee prizes. Staff can end, reroll or cancel a giveaway, and entering doesn't guarantee a prize.

09Creator alerts

J.A.D.E. can post alerts in Discord when a creator a server follows goes live or posts a new video on Twitch, YouTube or TikTok. She uses only what's public on the creator's profile and doesn't connect to anyone's account.

  • Set up alerts only for creators you're happy to share in your server, and respect a creator who asks you to stop.
  • Creator content belongs to its creators and the platforms. J.A.D.E. isn't affiliated with or endorsed by Twitch, YouTube or TikTok, and never posts to them.
  • Alerts can be late, missed or doubled when a platform changes or goes down, and we may change or stop any alert feature at any time.

10Content and ownership

Your content. You keep ownership of what you post and of your server's settings, introduction, FAQs and branding. You give us the permission we need to store, process and show it to run the Services (for example in J.A.D.E.'s posts, on your server's public page if you turn it on, or on the VoxCore directory if your server is in the network), as described in the Privacy policy. That permission ends when the content is deleted, except where it's in backups (until they expire) or kept to protect others.

Our content. The Bot, the Portal, their code and design, and the J.A.D.E. name and branding belong to VoxCore Digital. You may not copy or reuse them without our written permission.

Third-party content. Content from Discord, creator platforms, news feeds and other sources belongs to its owners.

Feedback. If you send us ideas or suggestions, we may use them without owing you anything.

11Moderation, suspension and appeals

  • We may remove content J.A.D.E. posted, restrict features, or suspend or end someone's access (including a network ban across every server that uses J.A.D.E.) if we reasonably believe these terms, Discord's terms or the law have been broken, or to protect people or the Services.
  • Server Staff make moderation decisions in their own servers; we're not responsible for them.
  • If you're banned or timed out in a server that uses J.A.D.E., you can appeal at jade.is-a.dev/appeal; that server's staff decide. If you think we've got a network ban or other decision wrong, contact us.

12Privacy

How we collect, use, share and protect personal data, how long we keep it, and your rights are all in our Privacy policy.

13No guarantees

We work hard to keep J.A.D.E. running well, but the Services are free and provided "as is" and "as available". As far as the law allows, we don't promise that they will always be available, fast or free of bugs; deliver every alert or reminder on time, or without duplicates; produce accurate AI answers, rulings or moderation flags; keep every setting, balance or record forever; or stay compatible with Discord or other services if they change.

Your statutory rights as a consumer aren't affected.

14Liability

As far as the law allows, we're not liable for indirect or consequential loss, or for loss of data, profit, revenue or opportunity, arising from your use of, or inability to use, the Services. This includes outages, missed alerts or reminders, AI output, moderation decisions, lost virtual currency, and the acts of Discord, AI providers, creator platforms or other services.

Nothing in these terms limits or excludes liability that can't legally be limited or excluded, such as for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or your rights under consumer law.

If you break these terms and that causes us loss, you're responsible for it as far as the law allows.

15Ending

By you. You can stop at any time: remove J.A.D.E. from your servers, remove her from your account's apps, stop using the Portal, and delete your data on the Portal (profile → Your data) or by asking us.

By us. We may end your access as described in section 11, and we may stop running J.A.D.E. altogether; if we do, we'll give notice in the support server where we can, and handle the data as the Privacy policy says.

Sections 8, 10, 13, 14 and 17 continue to apply after your use ends.

16Changes to these terms

We may update these terms, for example when J.A.D.E. gains features or the law changes. We'll update the date at the top, and for significant changes give notice in the support server, the Portal or J.A.D.E.'s patch notes before they take effect. If you keep using J.A.D.E. after that, the new terms apply; if you don't agree, you can stop using her at any time.

17Law, disputes and contact

These terms are governed by the laws of England and Wales, and disputes go to the courts of England and Wales. If you live in Scotland or Northern Ireland you can also bring proceedings there, and if you live elsewhere you keep any protections the law where you live gives consumers.

If you have a problem, please tell us first so we can try to put it right: email (published here soon), use the request form, or the J.A.D.E. support server.

If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we can still enforce it later.